privacy policy

Hieroku LLC(hereinafter referred to as "our company") hereby establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this Service").

• Article 1 (Personal information)

  "Personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from that information alone, such as the insurer number on a health insurance card (personal identification information).

• Article 2 (Method of collecting personal information)

  When a user registers for use, the Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. In addition, the Company may collect information regarding transaction records and settlements, including personal information of the user, made between the user and business partners, etc. from the Company's business partners (including information providers, advertisers, ad delivery destinations, etc.; hereinafter referred to as "business partners").

• Article 3 (Purpose of collecting and using personal information)

  The purposes for which we collect and use personal information are as follows:
  
  To provide and operate our services
  To respond to inquiries from users (including verifying their identity)
  To send emails about new features, updates, campaigns, etc. of the services the user is using, as well as information about other services provided by our company
  To contact you as necessary regarding maintenance, important notices, etc.
  To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes, and to refuse their use
  To allow users to view, change, or delete their own registered information, and to view their usage status
  To bill users for paid services
  Purposes incidental to the above purposes of use

• Article 4 (Changes in purpose of use)

  We will change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is related to the purpose before the change.
  If the purpose of use is changed, the Company will notify users of the changed purpose in a manner specified by the Company or publish the changed purpose on this website.

• Article 5 (Provision of personal information to third parties)

  We will not provide personal information to third parties without the prior consent of the user, except in the following cases, when permitted by the Personal Information Protection Act or other laws and regulations.
  
  When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
  When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent
  When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out business prescribed by law, and obtaining the individual's consent is likely to impede the performance of said business.
  When the following items have been notified or announced in advance and the Company has notified the Personal Information Protection Commission:
  The purpose of use includes providing the information to a third party.
  Items of data provided to third parties
  Means or method of provision to third parties
  To stop providing personal information to third parties at the request of the individual
  How to accept a request from the individual
  
  Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be considered a third party.
  When the Company outsources all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use.
  When personal information is provided in connection with business succession due to a merger or other reason
  When personal information is used jointly with a specific person, the individual is notified in advance or made easily accessible to the individual of the items of personal information to be used jointly, the scope of the parties using the information jointly, the purpose of use by the parties, and the name or title of the person responsible for managing the personal information.

• Article 6 (Disclosure of Personal Information)

  When a person requests disclosure of personal information, we will disclose it to that person without delay. However, if disclosure would fall under any of the following, we may not disclose all or part of the information, and if we decide not to disclose the information, we will notify that person without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.
  
  When there is a risk of harm to the life, body, property or other rights and interests of the person or a third party
  When there is a risk of causing significant disruption to the proper performance of our business
  If it would violate other laws and regulations
  
  Notwithstanding the provisions of the preceding paragraph, in principle we will not disclose information other than personal information, such as historical information and characteristic information.

• Article 7 (Correction and Deletion of Personal Information)

  If the personal information held by the Company about a User is incorrect, the User may request the Company to correct, add or delete the personal information (hereinafter referred to as "Corrections, etc.") in accordance with the procedures established by the Company.
  If we receive a request from a user as described in the preceding paragraph and determine that it is necessary to comply with the request, we will correct the personal information without delay.
  When the Company makes any corrections, etc. pursuant to the provisions of the preceding paragraph, or when the Company decides not to make any corrections, etc., the Company will notify the User without delay.
  

• Article 8 (Suspension of use of personal information, etc.)

  If the individual requests that the Company suspend or delete (hereinafter referred to as "suspension of use, etc.") their personal information because that information is being handled beyond the scope of the intended purpose or has been obtained by wrongful means, the Company will conduct the necessary investigation without delay.
  If we determine that it is necessary to comply with the request based on the results of the investigation under the preceding paragraph, we will suspend the use of the personal information without delay.
  When the Company suspends or otherwise takes measures against the use of the Service pursuant to the provisions of the preceding paragraph, or when the Company decides not to suspend or otherwise take measures against the use of the Service, the Company will notify the User without delay.
  Notwithstanding the preceding two paragraphs, if the suspension of use, etc. would involve a significant amount of expenses or is otherwise difficult to implement, and alternative measures necessary to protect the rights and interests of the User can be taken, these alternative measures will be taken.
  

• Article 9 (Changes to Privacy Policy)

  The contents of this policy may be changed without notifying users, except for matters otherwise specified by laws, regulations, or otherwise in this policy.
  Unless otherwise specified by our company, the revised Privacy Policy will take effect from the time it is posted on this website.
  

• Article 10 (Contact Information)

  For inquiries regarding this policy, please contact the following office.
  
  Company name:Hieroku LLC
  Representative director:Ayaka Kuwahata
  Email address:hieiroku@gmail.com